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	<title>Instant Custom Signs - Drew Brims&#039; Blog &#187; Signage</title>
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		<title>Preparing Through Research and Practice</title>
		<link>http://icsigns.org/press/2010/04/13/preparing-through-research-and-practice/</link>
		<comments>http://icsigns.org/press/2010/04/13/preparing-through-research-and-practice/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 10:26:33 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Sports]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[preparation]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[team]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=644</guid>
		<description><![CDATA[Athletes and business people who consistently practice, train, prepare and research, rise to the top and are sought after as team members and team leaders.

Today, a customer came in to pay for a job we installed a few days ago. He wanted to shake the hand of the person who installed his sign and thank him for doing such a fine job.  Such praise from a customer meant a lot to the person who did the installation.  This was one more accomplishment for this person who has risen in our company and is taking on more and more responsibility.]]></description>
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<h2><span style="color: #ff0000;">Get Ready&#8230;.</span></h2>
<p><img style="border: 5px solid white;" title="Preparation" src="http://icsigns.org/press/wp-content/uploads/2010/04/preparation.jpg" alt="Consistency" width="380" height="253" align="left" /></p>
<p>I read an interesting article in a running magazine the other day by a sports psychologist.  He was talking about how top athletes deal with stress and how they stay calm under pressure.  He compared the athletes’ stories to high performing business people, sales people in particular, and how they deal with pressure.</p>
<p>As it turns out, both groups deal with stress and pressure the same way – preparation.  Athletes prepare through training (physical and mental) plus cross training to keep themselves balanced.  Business people prepare through research and practice.</p>
<p>A man was walking in New York trying to find Carnegie Hall.  “Excuse me,” he asked a stranger walking beside him, “How do I get to Carnegie Hall?”</p>
<p>Came the reply, “Practice! Practice! Practice!”</p>
<p>Yes, an oldie but still current.</p>
<p>Business people who are prepared for a big meeting and practice answers for all possible questions, go into presentations confident and calm.  They would only be under stress if they were unprepared.  No athlete would dream of facing a major challenge without proper training.  They all want a track record of wins, not defeats.  Middle of the pack athletes don’t go to the Olympics.  Only those who consistently win, receive that privilege.  Athletes and business people who consistently practice, train, prepare and research, rise to the top and are sought after as team members and team leaders.</p>
<p><span id="more-644"></span></p>
<p>I know I’ve made many comparisons between sports and business in my blogs and I believe the same disciplines apply to both enterprises.  I’ll never be a top athlete – it’s too late for me to achieve anything so grand!  But I can lead my team of sign making staff to heights of accomplishments they didn’t think possible.  I believe that with the right training, the right amount of encouragement, challenges and regular praise and rewards, when justified, will spark them to achieve great things.  Every day I see new things happening in our shop that put a smile on my face.  Today, a customer came in to pay for a job we installed a few days ago. He wanted to shake the hand of the person who installed his sign and thank him for doing such a fine job.  Such praise from a customer meant a lot to the person who did the installation.  This was one more accomplishment for this person who has risen in our company and is taking on more and more responsibility.</p>
<p>Likewise, our sales team is taking on new challenges and achieving great results.  Our production team is creating better and better signs with less waste.   We are all athletes in the world of sign making.  We’ve been practicing, training and achieving.  We are a well-oiled machine!  And it feels GOOD!</p>
<p>How well prepared are you?  I&#8217;d love to get your comments.  Here on my blog, you&#8217;ll get <em>commentluv</em>.  For any bloggers out there, when you leave a comment, you can leave a link back to your own blog. How great is that?  But, you don&#8217;t have to be a blogger to leave a comment, I love hearing from everyone.</p>
<p>Happy Signing,</p>
<p>Drew</p>
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		<title>Things Your Sign Maker Won&#8217;t Tell You</title>
		<link>http://icsigns.org/press/2010/04/06/things-your-sign-maker-wont-tell-you/</link>
		<comments>http://icsigns.org/press/2010/04/06/things-your-sign-maker-wont-tell-you/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 12:17:13 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[Full Color Banners]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[pylon signs]]></category>
		<category><![CDATA[Signs]]></category>
		<category><![CDATA[storefront signs]]></category>
		<category><![CDATA[Vinyl Banner]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=631</guid>
		<description><![CDATA[We get excited about the signs we produce.  Just this week we made a huge banner for a customer that we thought was exceptional in design.  A picture of it is here at the top of the post.  It sits on a wall outside his boutique and looks dynamic.  You can’t help but notice this banner if you are in the area. It’s a lifestyle image and the colours are spectacular!  And the cost was very reasonable compared to the alternative of layers of coloured vinyl on a white background.   It’s a far superior product at a very reasonable price!]]></description>
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<h2><span style="color: #ff0000;">Get More Than You Bargained For&#8230; At the Same Price</span></h2>
<p><img class="alignleft size-full wp-image-634" title="page0001" src="http://icsigns.org/press/wp-content/uploads/2010/04/page0001.jpg" alt="" width="527" height="406" /></p>
<p>I was talking to the owner of another sign shop recently and he was telling me how he charges much more for a full-colour, printed banner, than a single colour vinyl-on-banner model.  He was shocked that some sign shops charge the same amount for either process.  I didn’t offer my opinion.  I just smiled as enigmatically as I could.</p>
<p>Yes, the perceived value of a full-colour printed banner is much higher.  It’s more exciting, can be vibrant and eye-catching compared to a plain old one-colour-of-vinyl-on-a-white-background banner.  But the truth is, it costs about the same amount to produce either banner.</p>
<p>I was a bit surprised by this fact but I ran the numbers several times and after taking into consideration the labour cost for processing the vinyl and applying it to the banner, we can produce a full-colour banner for the same price!  That’s why we only have one price for banners whether they be full colour or spot colour.  In fact, if there is more than one colour on a banner, we would print it anyway.</p>
<p>I’ve spoken of the advances of technology before and how they’ve allowed us to offer better products for the same or less.   In fact, looking back over the last 20 years, here at <a href="http://www.icsigns.com">ICSigns,</a> our prices have held quite steady.</p>
<p>What other industry can boast that fact ? !</p>
<p><span id="more-631"></span></p>
<p>Ten years ago, we produced most of our signs on computer-cut vinyl, laying one colour down at a time, only deferring to the large format printer if too many colours were involved.   Now the reverse is true.  Over 90% of the signs we produce are printed.  One reason for this is that designers are aware of the capabilities of sign makers who have the right equipment.  They send us files that are choc-full of colour, knowing we can reproduce them with a level of accuracy not possible 10 years ago.</p>
<p>We get excited about the signs we produce.  Just this week we made a huge banner for a customer that we thought was exceptional in design.  A picture of it is here at the top of the post.  It sits on a wall outside his boutique and looks dynamic.  You can’t help but notice this banner if you are in the area. It’s a lifestyle image and the colours are spectacular!  And the cost was very reasonable compared to the alternative of layers of coloured vinyl on a white background.   It’s a far superior product at a very reasonable price!</p>
<p>The full-colour print extends to most other signs we produce as well.  We now have materials that we can use on back-lit signs, POP signs, awnings, even parking signs (ever wish you could have a reserved parking spot for your customers with your logo or a life-style picture on it?  You <em>CAN!</em>)<em>.</em> The possibilities are endless and it doesn’t have to cost any more.</p>
<p>I would love to hear about your experiences and  get your comments.  Here on my blog, you&#8217;ll get <em>commentluv.</em> That&#8217;s great for you bloggers out there. By leaving a comment, you can leave a link back to your own blog. But you don&#8217;t have to be a blogger to leave a comment. I&#8217;d like to hear from all of you!</p>
<p>Happy signing,</p>
<p>Drew.</p>
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		<title>Taking Ownership &#8211; The Key To Success</title>
		<link>http://icsigns.org/press/2010/03/30/taking-ownership-the-key-to-success/</link>
		<comments>http://icsigns.org/press/2010/03/30/taking-ownership-the-key-to-success/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 12:15:56 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[ownership]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[Signs]]></category>
		<category><![CDATA[Ski Key]]></category>
		<category><![CDATA[skiing]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=614</guid>
		<description><![CDATA[Taking ownership for our mistakes and resolving the problem without question so that the client becomes a champion of your product rather than a detractor.  Yes, here at ICSigns, we stand behind everything we sell, even if that stance costs us time, material and money.  We will not compromise on quality or customer satisfaction.  To me, that is more important than anything.]]></description>
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<h2><span style="color: #ff0000;">At ICSigns, We Take Customer Service Seriously<br />
</span></h2>
<p>This will be the last ski-related blog for a while – I promise!</p>
<p><img style="border: 5px solid white;" src="http://icsigns.org/press/wp-content/uploads/2010/03/taking-ownership.jpg" alt="Consistency" width="275" height="283" align="left" /></p>
<p>I have just returned from a week’s ski vacation at Big White in BC.  At the end of the last day, I was retrieving our skis from the lock-up but one of our locks refused to release.  I started to feel pressure because a shuttle bus would soon arrive to take us to the airport and if we missed that, we could miss our flight home.  I analyzed the situation and realized that the lock body and outer covering had become misaligned, trapping the bar which held the skis.  No amount of pressure or tapping (or swearing) would convince the lock to release.  My only resource was to go to the front desk and ask for assistance.  The lock was ours but it is the same model that the accommodation loans its guests to lock their skis in the lock-up room.  The man at the front desk assured me they had had the same problem with the locks and he knew how to resolve it.  With screw-driver in hand, he accompanied me to the lock-up and deftly released the lock.  I thanked him profusely and we were able to board our bus on time.</p>
<p>Why am I telling you this?  Not because I was impressed with the service at our accommodations, which I was, but because of what happened later.  Upon arrival home, I decided that the four locks we had were of little value if we could not retrieve our skis at the appropriate time.  So I sought a solution.</p>
<p><a href="http://www.skikey.com">Ski Key</a> (the name of the lock system) is a product that is used Canada-wide.  I wondered if the company had a solution to my problem.  On Sunday, I went to the internet and searched them out.  Their website has a ‘Contact’ button which I clicked on and sent a short note expressing my concerns and asking if there was any warranty for locks that were several years old.  To my surprise, later that day (Sunday!) I received an email from the president telling me that yes, he does warrant his products and if I was to take the locks to any ski shop, they would replace them with new ones.  And if they had any questions about the exchange, they should call him directly (he gave his phone number).  He informed me that some of the locks from a manufacturer had this problem but he has since changed manufacturers and the problem has been resolved.</p>
<p><span id="more-614"></span></p>
<p>This is the point of my blog this week.  Taking ownership for our mistakes and resolving the problem without question so that the client becomes a champion of your product rather than a detractor.  Here is someone who is passionate about the product he sells and stands behind it despite the fact he will have to replace probably thousands of locks.  He has decided that the reputation of his company is worth more than the cost of a large batch of locks.  I admire that and I also know how that feels.</p>
<p>Several years ago, we too had a product failure with a batch of large printed signs that were sent to Montreal and environs.  The laminate detached from the print, obviously an adhering problem.  These were no ordinary signs but a large and complex system suspended from the ceiling.  As soon as I was informed of the problem, I flew to Montreal and inspected all the locations where the signs had been installed.  I decided that all had to be replaced and even though it was not us that had installed them (the customer’s contractor had done that) we would go on site, take down the old signs and re-install the new ones.  We did that as soon as the new signs were printed, using a different batch of laminate that the manufacturer assured us would not come apart.  This was an expensive venture for us but the customer appreciated that we stood behind our product and we resolved the problem without any disruption to their operations.  Happily, the new product proved successful and we sold many more to the customer.</p>
<p>Yes, here at <a href="http://www.icsigns.com">ICSigns</a>, we stand behind everything we sell, even if that stance costs us time, material and money.  We will not compromise on <strong>quality</strong> or <strong>customer satisfaction</strong>.  To me, that is more important than anything.</p>
<p>How about you? Have you experienced these kinds of inconsistent results with your suppliers? I would love to get your comments. Here on my blog, you&#8217;ll get commentluv. That&#8217;s great for you bloggers out there. By leaving a comment, you can leave a link back to your own blog. But you don&#8217;t have to be a blogger to leave a comment. I&#8217;d like to hear from all of you!</p>
<p>Happy signing,</p>
<p>Drew.</p>
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		<title>Consistency &#8211; Staying On The Mark</title>
		<link>http://icsigns.org/press/2010/03/23/consistency-staying-on-the-mark/</link>
		<comments>http://icsigns.org/press/2010/03/23/consistency-staying-on-the-mark/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 14:26:16 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Commitment]]></category>
		<category><![CDATA[consistency]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[Signs]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=602</guid>
		<description><![CDATA[I am convinced that sustained success cannot be achieved in the absence  of consistency.  Consistency is one of the cornerstones to success in any enterprise be it business, or sport.

Consistency in the face of adversity is also important. Managing staff issues or equipment failures sometimes requires us to adapt to ensure that the end result is a positive experience for our clients. ]]></description>
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<p><img class="size-full wp-image-603 alignleft" title="Consistency" alt="" /></p>
<p><img style="border: 5px solid white;" src="http://icsigns.org/press/wp-content/uploads/2010/03/Consistency.jpg" alt="Consistency" width="309" height="263" align="left" /></p>
<p>I am convinced that sustained success cannot be achieved in the absence  of consistency.  Consistency is one of the cornerstones to success in any enterprise be it business, or sport.</p>
<p>I was reminded of the importance of consistency while taking a ski lesson during our March Break vacation in BC. Mike, our instructor (a level 4 which is the highest ranking attainable) was speaking and demonstrating consistency in executing the three phases of a turn.  Without consistency in all three phases, we can never become good or great skiers.  I won’t belabor the details of the three phases but you skiers out there should know what they are (if you don’t, take a lesson and learn them).</p>
<p><span id="more-602"></span></p>
<p>While riding up the chair lift with Mike, we were chatting about life, where we come from and what we do in the off-season.  As it turns out, Mike has a landscaping business in the Peterborough, Ontario area.  He is the third generation to be involved in this business – now there’s consistency!  Bill asked what my line of work was and when I told him we make signs, he related his experience with his local sign shop.  Until recently, he had been very happy with the quality of work from his sign supplier and they had been doing business for many years.  However, something changed in that organization last year and the quality of a job delivered was not what they were accustomed to – inconsistency.  I didn’t get all the details but his issues were unresolved and now he will be taking his sign business elsewhere.  If Bill is experiencing this inconsistency, then the other customers at the sign shop will also be experiencing it. A steady decline in clientele can be expected.</p>
<p>Consistency in the face of adversity is also important. Managing staff issues or equipment failures sometimes requires us to adapt to ensure that the end result is a positive experience for our clients.  Sometimes that means using alternate methods to achieve the same result.  I began writing this on a piece of paper because my laptop crashed while on vacation and there was no-one there in the mountains, an hour outside Kelowna, to fix it.  Rather than wait until returning home and getting the laptop fixed, I hand wrote this, transferring it to a digital file later because it&#8217;s important that I be consistent in publishing my content.</p>
<p>One of our clients recently sent an accolade to us in response to a job we had done.  He said it was great that we consistently delivered <strong>what</strong> we said we would, <strong>when</strong> we said we would. Accolades to us are unsolicited remarks from customers which we read out at our weekly Production Meetings.  They are the first items on the agenda and the entire team is present.  For us to be consistent, I feel it is important for the entire team to be on board and to hear how our customers feel about our work.</p>
<p>Consistency is something we strive to achieve all the time at <a href="http://www.icsigns.com">Instant Custom Signs</a> and I know the results speak for themselves.  We could not have retained repeat customers for 10, 12  and 15 years if not for consistency.</p>
<p>How about you? Have you experienced these kinds of inconsistent results with your suppliers? I would love to get your comments.  Here on my blog, you&#8217;ll get commentluv.  That&#8217;s great for you bloggers out there. By leaving a comment, you can leave a link back to your own blog.   But you don&#8217;t have to be a blogger to leave a comment. I&#8217;d like to hear from all of you!</p>
<p>Happy signing,</p>
<p>Drew.</p>
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		<title>Drawing a Parallel&#8230;</title>
		<link>http://icsigns.org/press/2010/02/19/drawing-a-parallel/</link>
		<comments>http://icsigns.org/press/2010/02/19/drawing-a-parallel/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 13:13:58 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Sports]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[printing]]></category>
		<category><![CDATA[Signs]]></category>
		<category><![CDATA[skiing]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=525</guid>
		<description><![CDATA[We had professionals teach our children to ski because professionals have unique skills, knowledge and experience required to do the job.  I hadn’t considered it much until that moment, but it became clear to me there and then.

We will pay for driving lessons, post-secondary education, tutors, music lessons, gymnastics and other sports or endeavours at which they want to become proficient.  Professionals can do this – I can’t.  Well, I could try but I wouldn’t do a good job and we both would be poorer for the experience.]]></description>
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<h2><span style="color: #ff0000;">Professionally Speaking…</span></h2>
<p><a href="http://icsigns.org/press/wp-content/uploads/2010/02/Skiing460.jpg"><img class="alignleft size-full wp-image-526" title="Skiing" src="http://icsigns.org/press/wp-content/uploads/2010/02/Skiing460.jpg" alt="" width="460" height="276" /></a></p>
<p>Recently, I was sitting on the chair-lift at our ski club, chatting to a fellow instructor about how great my kids are (okay, so I don’t <em>always</em> tell the truth).  My 15 year-old daughter skied by below us demonstrating graceful, even, controlled turns.(Man, I wish I could ski like that!)  My companion asked if I had taught her to ski.  I snorted!  There was no way that I could have taught her to ski that well!  No, I replied.  I left that to the professionals &#8211; ski instructors.  They did a much better job of teaching her than I ever could have.  Why do I bring this up?  Well,</p>
<p>a)  I love to talk about my children (what parent doesn’t?) and</p>
<p>b) Sitting on the chair-lift, just after responding to the question, I had one of those “Aha” moments.</p>
<p>We had professionals teach our children to ski because professionals have the unique skills, knowledge and experience required to do the job.  I hadn’t considered it much until that moment, but it became clear to me there and then.</p>
<p>We will pay for driving lessons, post-secondary education, tutors, music lessons, gymnastics and other sports or endeavours at which our children want to become proficient.  Professionals can do this – I can’t.  Well, I could try but I couldn’t do a good job and we both would be poorer for the experience.</p>
<p><span id="more-525"></span></p>
<p>Back in the day, I would climb under the hood of my 60’s era Pontiac Strato Chief and change the plugs and oil or set the points.  I could change the wires and do all kinds of simple maintenance.  By today’s standards, it was a very simple car.  But I wouldn’t touch the brakes or steering – that was best left to the professionals.  Today, I look under the hood of most cars and marvel at how much the engineers have crammed into such a small space.  No room for me to stand beside the engine and work on it so only a professional mechanic lifts the hood of my car.</p>
<p>I had lunch with a friend who is a graphic designer &#8211; a <em>professional</em> graphic designer.  We were talking about how some of her contacts spend hours working on a design themselves and send it to print only to be disappointed with the results.  Others, after spending hours on a design, turn to her and ask for help.  She charges for her time but the resulting graphic layout is worth the cost.  Spending time trying to do something you are not trained to do, something that you are not efficient at, or something you may not like doing, is a waste of time and energy.</p>
<p>What do we do that we should turn over to a professional?  I’m a big believer in using professionals for certain tasks.  At <a href="http://www.icsigns.com">ICSigns,</a> we have our printing equipment, computers and servers maintained and repaired by trained technicians; our website, printed materials, etc., &#8211; all done by professionals.</p>
<p>We are great at making signs. Our focus is to give our customers the best value for their signage dollar.  We are professionals who love to talk about signs and whether someone buys from us or not, we hope that they will take the knowledge we impart and put it to good use in making a decision about the signs they buy.</p>
<p>What do you turn over to a professional?  I would love to get your comments.  Here on my blog, you&#8217;ll get commentluv.  That&#8217;s great for you bloggers out there. By leaving a comment, you can leave a link back to your own blog.   But you don&#8217;t have to be a blogger to leave a comment. I&#8217;d like to hear from all of you!</p>
<p>Happy signing,</p>
<p>Drew.</p>
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		<title>Daylight Savings &#8211; Face and Frame Signs</title>
		<link>http://icsigns.org/press/2010/02/09/daylight-savings-face-and-frame-signs/</link>
		<comments>http://icsigns.org/press/2010/02/09/daylight-savings-face-and-frame-signs/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 13:29:17 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[face and frame sign]]></category>
		<category><![CDATA[fascia signs]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[Signs]]></category>
		<category><![CDATA[storefront signs]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=494</guid>
		<description><![CDATA[Some businesses do not need a full-blown illuminated sign. I’m talking about non-retail businesses that operate only during the daylight hours.  Some new start-up businesses may wish to mitigate the cost of signage until cash-flow allows them a little more flexibility in their sign choices.

For both of these examples, the “Face and Frame” sign is a great alternative to more expensive signs.  The term “Face and Frame” refers to the aluminum frame that is exactly the same materials as used in an illuminated sign box (without the box and electrical components) and the acrylic face that is again, the same as would be used in an illuminated sign.  ]]></description>
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<h2><span style="color: #ff0000;">ICSigns &#8211; Secrets to Saving Money on Signage</span></h2>
<p><img style="border: 5px solid white;" src="http://icsigns.org/press/wp-content/uploads/2010/02/IKO-Roofmart.jpg" alt="" width="507" height="183" /><br />
Some businesses do not need a full-blown illuminated sign. I’m talking about non-retail businesses that operate only during the daylight hours.  Some new start-up businesses may wish to mitigate the cost of signage until cash-flow allows them a little more flexibility in their sign choices.</p>
<p>For both of these examples, the “Face and Frame” sign is a great alternative to more expensive signs.  The term “Face and Frame” refers to the aluminum frame that is exactly the same materials as used in an illuminated sign box (without the box and electrical components) and the acrylic face that is again, the same as would be used in an illuminated sign.  Since we are not buying the box and all those electrical parts (ballasts, lamps, sockets, wiring, switch, plus labour to assemble) there is considerable savings to be realized.</p>
<p><strong>S</strong><strong>o how good does this sign look? <a href="http://icsigns.org/press/wp-content/uploads/2010/02/IKO-Marketing.jpg"><img class="alignleft size-full wp-image-495" title="IKO Marketing" src="http://icsigns.org/press/wp-content/uploads/2010/02/IKO-Marketing.jpg" alt="" width="330" height="261" /></a></strong></p>
<p>In the daylight hours, you would be hard pressed to tell the difference between a Face &amp; Frame and a regular illuminated sign. The only clue being that the Face and Frame is not as deep as a sign box.  Other than that, it looks just like an illuminated sign.  We’ve even developed a technique for mounting these signs on hidden brackets so that the brackets do not give away our secret.</p>
<p><span id="more-494"></span></p>
<p>If the plan is to install a face and frame sign today and back it up with an illuminated sign box later, the only thing you will need in the future is the sign box.  Our Face and Frame sign will fit on the new box so you are not throwing anything away.</p>
<p>We have made Face and Frame signs for corporations large and small.  It’s not just small businesses that like to save money.  If illumination is not high on the priority list, then go for a Face and Frame sign. Keep your image, maintain your brand and save money at the same time.  What a concept!</p>
<p>Here at ICSigns, we have lots of experience helping our clients find ways to make great use of their advertising dollar. We&#8217;d be happy to help you find the best sign to meet your needs.</p>
<p>I&#8217;d love to get your feedback!  For all you bloggers out there, by leaving a comment, you also can leave a link back to your own blog! I look forward to hearing from you.  In the meantime,</p>
<p>Happy Signing,</p>
<p>Drew</p>
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		<title>Fascia Signs &#8211; Starting At the Top &#8211; Channel Lettering</title>
		<link>http://icsigns.org/press/2010/01/19/fascia-signs-starting-at-the-top-channel-lettering/</link>
		<comments>http://icsigns.org/press/2010/01/19/fascia-signs-starting-at-the-top-channel-lettering/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 11:14:12 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Channel lettering]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Drew Brims]]></category>
		<category><![CDATA[fascia signs]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[LED]]></category>
		<category><![CDATA[sign materials]]></category>
		<category><![CDATA[Signs]]></category>
		<category><![CDATA[Storefront]]></category>
		<category><![CDATA[storefront signs]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=461</guid>
		<description><![CDATA[So, let’s start at the top of the scale - Channel letters.  Usually 5-6” deep with an  acrylic face and internally illuminated.  These used to be predominantly lit by Neon tubes but the expense of keeping Neon working has soured many people on that product.  Many manufacturers refuse to make Neon - lit signs any more because of the potential for damage before the sign is even installed. ]]></description>
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			<a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Ficsigns.org%2Fpress%2F2010%2F01%2F19%2Ffascia-signs-starting-at-the-top-channel-lettering%2F"><br />
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<h2><span style="color: #ff0000;">Channel Lettering &#8211; LED The Way to Go<br />
</span></h2>
<p><a href="http://icsigns.org/press/wp-content/uploads/2010/01/Iron-Mountain-dimensional.jpg"><img class="alignleft size-full wp-image-462" title="Instant Custom Signs" src="http://icsigns.org/press/wp-content/uploads/2010/01/Iron-Mountain-dimensional.jpg" alt="" width="536" height="401" /></a>There are several types of fascia signs (storefront signs) and some sub-categories, all of which have their place in the world of signs.  The type of business you are in usually dictates the type of sign and the budget for that sign.  High-end retail stores prefer top-of-the-line signage with big price tags.  They are often large channel letters internally lit by LED’s. It’s not hard to see who’s raking in the money!</p>
<p>At the other end of the spectrum is a small industrial shop which must  be identified but doesn’t need illumination or fancy designs.  Here we can suggest a face and frame sign which is similar to an illuminated sign box but without the box. It’s a professional looking sign without the expense of a fabricated box or electrical components.  At <a href="http://www.icsigns.com">ICSigns</a>, we can help you choose the right sign for your needs and your budget.</p>
<p><span id="more-461"></span></p>
<p>So, let’s start at the top of the scale &#8211; Channel letters.  Usually 5-6” deep with an  acrylic face and internally illuminated.  These used to be predominantly lit by Neon tubes but the expense of keeping Neon working has soured many people on that product.  Many manufacturers refuse to make Neon &#8211; lit signs any more because of the potential for damage before the sign is even installed.  LED is so much more reliable, durable and economical.  Like many things that are better for us, LD’s cost more to purchase but the cost savings in power and reduced maintenance costs far outweigh the additional up-front cost.  Power requirements are low as all the energy is turned into light, not heat, as is the case in incandescent or, to a lesser extent, fluorescent and Neon.</p>
<p>Channel letter bodies are usually metal, formed around a template and welded to complete the outline of the letter.  Then a back of metal or wood and a front of acrylic are applied to give it rigidity.  As an added attraction, some channel letters allow light to shine through the back of the letter creating a halo effect on the wall behind.  Another twist is the use of a translucent plastic body through which light shines to give another version of a halo effect.  All of these have their place according to the requirements of the customer.  As is usually the case, the fancier the lettering / lighting / layout, the more expensive the sign will be.  However, I would consider channel letters to be one of the most effective signs for a fascia sign.  The letters are bold and individually lit which makes for a most legible sign.</p>
<p>In future blogs, I’ll discuss other types of fascia signs.  In the meantime, I&#8217;d love to get your feedback. What kind of sign do you find most compelling?  Here on this blog, we offer <em>comment luv.</em> That&#8217;s great for all you bloggers out there.  When you leave a comment, you can add a link back to your own Blog! That&#8217;s great for Search Engine Optimization. But you don&#8217;t have to be a blogger to leave a comment. We want to hear from everyone!</p>
<p>Happy Signing,</p>
<p>Drew</p>
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		<title>Storefront Signs &#8211; KISS is the Best Policy</title>
		<link>http://icsigns.org/press/2010/01/12/storefront-signs-kiss-is-the-best-policy/</link>
		<comments>http://icsigns.org/press/2010/01/12/storefront-signs-kiss-is-the-best-policy/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 10:56:24 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[fascia signs]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[sign materials]]></category>
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		<category><![CDATA[storefront signs]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=443</guid>
		<description><![CDATA[I often think of a fascia sign as the headline on the front page of a newspaper.  At the top is the name of the newspaper in bold lettering and below is the day’s headline.  This is how your sign should look.]]></description>
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<h2><span style="color: #ff0000;">ICSigns is a &#8220;Cut&#8221; Above</span></h2>
<p>If you remember my last blog post, we talked about pylon signs and how their function is to stand out by the roadside and guide customers to your door.  Storefont (or Fascia) signs are the next step in guiding our customers to our place of business.   Once the prospect or client is on the property, the fascia signs now guide the customer to our door.  It can have a little more information than the pylon sign, as the potential customer is now a more &#8216;static&#8217; audience than someone viewing the pylon sign.  However, if the fascia sign is the only means of attracting customers (for example no pylon sign exists) then my mantra `the best sign says the least` or KISS  &#8211; Keep it short and simple is the way to go.  I often think of a fascia sign as the headline on the front page of a newspaper.  At the top is the name of the newspaper in bold lettering and below is the day’s headline.  This is how your sign should look.</p>
<p>Let’s assume we already have a pylon sign and we are now designing our fascia sign.  What is <strong>the</strong> most important information we can put on it?  Certainly the name of the company is the most important and should dominate the available space.  If the product you sell is not incorporated in the company name, then certainly a one or two word description of your business is desirable.  For example, ‘Feckle Brothers’ could be the name of the business but if the products the Feckle Brothers sell is specialty hardware, then that should also be on the sign.</p>
<p><span id="more-443"></span></p>
<p>Phone numbers and/or a web address can also be added in case people are visiting outside your regular business hours.  Beyond this, any more information is just going to clutter the sign, reduce the space for more important information and reduce its over all effectiveness.  Here are two examples: One of a good fascia sign and the other one of a cluttered fascia sign.</p>
<p><a href="http://icsigns.org/press/wp-content/uploads/2010/01/Feckle-Bros-1.jpg"><img class="alignleft size-full wp-image-445" title="IC Signs" src="http://icsigns.org/press/wp-content/uploads/2010/01/Feckle-Bros-1.jpg" alt="" width="343" height="106" /></a><a href="http://icsigns.org/press/wp-content/uploads/2010/01/Feckle-Bros-2.jpg"><img class="alignleft size-full wp-image-446" title="ICSigns" src="http://icsigns.org/press/wp-content/uploads/2010/01/Feckle-Bros-2.jpg" alt="" width="343" height="106" /></a></p>
<p>Most leased properties have an existing fascia sign on which the lessee can put their graphic.  If the previous tenant had vinyl lettering on the sign, we can usually effectively remove the old lettering, clean up the acrylic and apply new lettering.  There are two advantages to this:</p>
<ol>
<li>The cost of new acrylic is avoided (normally the cost of cleaning off old lettering is only an hour or so of  labour),</li>
<li>It keeps the acrylic out of the landfill &#8211; something we should all be concerned about in this age of recycling.</li>
</ol>
<p>New fascia signs can be of several different varieties:</p>
<ul>
<li>Illuminated sign box</li>
<li>Channel letter, illuminated or not</li>
<li>Face &amp; Frame</li>
<li>Flat-cut metal or plastic letters</li>
</ul>
<p>…to name but a few.  I will be elaborating more on the different type of Fascia signs in my next post.</p>
<p>Some landlords require that all fascia signs in a plaza be of a particular variety so that there is some uniformity throughout the plaza.  Typically, when a landlord dictates a type of signage, it is illuminated channel letters.  We’ve seen more of this lately and while it sometimes forces the tenant to re-think the sign budget, there is a definite benefit.  With all the signs being of a similar type, the quality of signage is usually higher and “budget” signage that could bring down the over-all image of the plaza is avoided. You can look forward to many years in a plaza with high standards.</p>
<p>In summary, Fascia signs are the “headline” above your place of business.  They should give a brief but effective hint as to what lies inside.  Keep it short and simple so that it can be recognized quickly.</p>
<p>We, at <a href="http://www.icsigns.com">Instant Custom Signs</a>, have been making fascia signs for over 17 years.  If you have a fascia sign project or a problem you would like to discuss, let me know.  I’ll be happy to pass on any useful  information .</p>
<p>Also, please feel free to leave comments and suggestions here on our blog.  And here on this blog, we offer <em>comment luv.</em> That&#8217;s great for all you bloggers out there.  When you leave a comment, you can add a link back to your own Blog! That&#8217;s great for Search Engine Optimization. But you don&#8217;t have to be a blogger to leave a comment. We want to hear from everyone!</p>
<p>Happy Signing,</p>
<p>Drew</p>
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		<title>A Business Without a Sign is a Sign of No Business</title>
		<link>http://icsigns.org/press/2009/12/15/a-business-without-a-sign-is-a-sign-of-no-business/</link>
		<comments>http://icsigns.org/press/2009/12/15/a-business-without-a-sign-is-a-sign-of-no-business/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 13:55:49 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>
		<category><![CDATA[pylon signs]]></category>
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		<category><![CDATA[Signs]]></category>
		<category><![CDATA[Storefront]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=422</guid>
		<description><![CDATA[That monument, ground or pylon sign standing outside your building should be a reflection of your image and brand.  I once read, “A business without a sign is a sign of no business”.  True enough.  Not many businesses can survive without a sign to direct traffic to their doors unless they are a web-based company that relies on other methods.  Not so the larger retail companies we recognize regularly.  Shell, Esso, MacDonalds as well as The Bay, Sears, Canadian Tire and other bastions of retail excellence.  Their pylon signs are not the only things that bring customers to their doors but it is an important part of the corporate strategy.  It reflects the brand and broadcasts for blocks, where you should turn in.]]></description>
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<h2><span style="color: #ff0000;">Pylon Signs Help Drive Business To Your Door</span></h2>
<p><img style="border: 5px solid white;" src="http://icsigns.org/press/wp-content/uploads/2009/12/pylon-sign1.jpg" alt="Instant Custom Signs" width="309" height="514" align="left" /></p>
<p>That monument, ground or pylon sign standing outside your building should be a reflection of your image and brand.  I once read, “A business without a sign is a sign of no business”.  True enough.  Not many businesses can survive without a sign to direct traffic to their doors unless they are a web-based company that relies on other methods.  Not so the larger retail companies we recognize regularly.  Shell, Esso, MacDonalds as well as The Bay, Sears, Canadian Tire and other bastions of retail excellence.  Their pylon signs are not the only things that bring customers to their doors but it is an important part of the corporate strategy.  It reflects the brand and broadcasts for blocks, where you should turn in.</p>
<p>Not every company can afford a huge pylon sign like the major corporations.  But it still must be a part of the corporate strategy.  Many companies share space on a pylon sign with other tenants or condo owners.  While your space may be limited, don’t give up on making the most of what is available to you.  This means maximizing the available space.  Let’s say you are negotiating a lease for a building in which you share space on a pylon sign.  Try to negotiate with the landlord to increase the number of places or size of space available on the sign. If part of the sign is vacant, you might be able to negotiate using that space until the vacant space is required.  There are benefits to both parties here.  You gain extra signage for the beginning of the lease (when it is most important for customers to find you) and the landlord’s property will appear fully occupied (which benefits all the tenants since prosperity begets prosperity).  I remember my days in the gas station business when, if a station had no customers, we advised the managers to park a car or two at the pumps. You’d be surprised how this technique brought customers onto the lot!  An empty lot looks deserted and forbidding.  But a lot with cars on it attracts other customers.</p>
<p><span id="more-422"></span></p>
<p>How much information should go on a pylon sign?  As little as possible!  Remember my mantra: “The best sign says the least.”  Certainly the name and logo of the company must be the largest and most prominent items displayed.  After that, any further information will only detract from the main message.  The pylon sign is there to broadcast who you are and where you are, not give out a lot of information about your company.  There are other vehicles for that.</p>
<p>Let’s talk about the layout of the logo and company name on the pylon.  Sometimes, the configuration of the sign does not allow you to lay out the name and/or logo in the normal fashion.  Unless you are designing and building a pylon sign for your own purpose, be prepared to re-configure the layout to maximize the available space.  For example, your logo may quite square but the available space is long and thin.  If you don’t allow the designer to change the layout of the logo/name, it will be very small and very hard to see from a distance. That’s a short-sighted policy.  I’ve seen this happen in many instances where a corporation, with strict rules on how the name and logo can be displayed, moves into a rented property. The head office refuses to bend on the  layout of the sign.  The result is a smaller than expected presence on the sign and an ineffective sign.</p>
<p>Here at <a href="http://www.icsigns.com">ICSigns</a>, we can help you design and install a great pylon sign for your business. We have the expertise and experience to help you drive business to your door!</p>
<p>In summary:</p>
<ul>
<li>Be prepared to negotiate additional space for a short period of time</li>
<li>Be flexible on the layout so that you maximize the space available</li>
<li>Only put the essential information on the sign – name and logo</li>
</ul>
<p>Please feel free to leave comments and suggestions here on our blog.  And here on this blog, we offer <em>comment luv.</em> That&#8217;s great for all you bloggers out there.  When you leave a comment, you can add a link back to your own Blog! That&#8217;s great for Search Engine Optimization. But you don&#8217;t have to be a blogger to leave a comment. We want to hear from everyone!</p>
<p>Happy Signing,</p>
<p>Drew</p>
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		<title>Vinyl Laminate &#8211; Great Way to Go in Dry Erase Boards</title>
		<link>http://icsigns.org/press/2009/11/17/vinyl-laminate-great-way-to-go-in-dry-erase-boards/</link>
		<comments>http://icsigns.org/press/2009/11/17/vinyl-laminate-great-way-to-go-in-dry-erase-boards/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 22:14:59 +0000</pubDate>
		<dc:creator>Drew</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Signage]]></category>
		<category><![CDATA[Custom Dry Erase Boards]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[ICSigns]]></category>
		<category><![CDATA[Instant Custom Signs]]></category>

		<guid isPermaLink="false">http://icsigns.org/press/?p=343</guid>
		<description><![CDATA[Since discovering this material, we’ve had great success with custom dry-erase boards.  Our customers love them because they don’t have to compromise on some standard template or size that the big stores offer.  They can order a board that is 4’ wide by 10’ long if they wish (we’ve done lots of these for one customer) and the background graphics are limitless.  They use these boards for production performance boards, line staffing organizers, vacation planners, projection planning, sales targets and results, all kinds of ideas.  Having them custom printed makes them unique to the business and allows management and staff to fully realize the potential of the communication.]]></description>
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<h2><span style="color: #ff0000;">At ICSigns, We Make Them Custom!</span></h2>
<p><a href="http://icsigns.org/press/wp-content/uploads/2009/11/Kik-Rexdale-Plant-dry-erase-brd.jpg"><img class="alignleft size-full wp-image-344" title="Kik - Rexdale Plant dry erase brd" src="http://icsigns.org/press/wp-content/uploads/2009/11/Kik-Rexdale-Plant-dry-erase-brd.jpg" alt="Kik - Rexdale Plant dry erase brd" width="711" height="420" /></a></p>
<p>We used to make custom dry erase boards by taking a standard white board from a supplier like Staples or Grand &amp; Toy then applying vinyl lettering and lines to it.  This worked fine for a while but as the board got used and erased, the lettering and lines started to lift at the edges.  You can only rub an edge so many times before it starts to lift.  However, it was cheap and cheerful and there was nothing else available in one-off’s for our clients.</p>
<p>With the advent of digital printing in large format sizes, we can now create custom templates for dry erase boards that exactly fit our customers’ needs.  The trick was to find a laminate that is suited to this purpose and is compatible with the vinyl we use to print on.  We spent many days researching different laminates to handle this situation.  Many suppliers told us their material was suited to dry-erase use but we soon found out that it was just okay, not good.  The problems we ran into were laminates that separated from the vinyl because of material incompatibility.  The print is on vinyl but the laminate is polymer and the two do not go well together.  It looks good for a month or so and then the laminate separates from the vinyl and starts to wrinkle. The result is like the skin of an ancient person, wrinkles and ridges all over the place.  We replaced quite a few of these at our expense because when we talked to the manufacturer, they said, “Oh no, this material is designed to be used on paper, not vinyl.”  That’s a lot of help!  Unfortunately, the material supplier didn’t have the same product knowledge as the manufacturer.</p>
<p>Fortunately, after much research and testing, we did find a laminate that is vinyl (so it is compatible with the vinyl we print on) and is created as a dry-erase laminate so it actually performs like a dry-erase material.  The trouble is, it is not stocked in Canada.  I can’t figure this out.  Is <a href="http://www.icsigns.com/">ICSigns </a>the only sign shop in Canada that makes custom dry-erase boards?  We have a Canadian supplier who is linked with a larger company in the US.  They bring it in for us as a special order item and we always keep it in stock.</p>
<p>Since discovering this material, we’ve had great success with custom dry-erase boards.  Our customers love them because they don’t have to compromise on some standard template or size that the big stores offer.  They can order a board that is 4’ wide by 10’ long if they wish (we’ve done lots of these for one customer) and the background graphics are limitless.  They use these boards for production performance boards, line staffing organizers, vacation planners, projection planning, sales targets and results, all kinds of ideas.  Having them custom printed makes them unique to their business and allows management and staff to fully realize the potential of the communication.</p>
<p>As with most things, the boards can be a Chevy – plain with no trim or pen tray, or a Caddy – full anodized aluminum trim with a pen tray, bevel block mounting system, etc. or something in between, like plastic trim to finish the edges instead of metal.  We enjoy seeing just how many ways our customers come up with to use these boards.  They are very creative when it comes to putting ideas on paper.  Our job is to make the board to their specifications but in a format that will function for many years.  If you have an idea for a dry-erase board, why not give us a call.  We’ll be happy to talk to you about the project.  Or leave us a comment below. We love getting feedback from our readers. And here on this blog, we offer <em>comment luv.</em> That means that anytime you leave a comment, you can add a link back to your own Blog! That&#8217;s great for Search Engine Optimization.</p>
<p>Happy Signing,</p>
<p>Drew.</p>
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