Porter Airlines – Commitment to Customer Service

Unlike the “other” airlines (and I think you know to whom I am referring) Porter offers small luxuries that individually don’t cost a lot but will keep me coming back to fly with them whenever I have to travel to one of their destinations. I think Porter is a case study that is worth reading. Great customer service, efficient passenger movements, luxurious seating on the planes and in the lounge, free snacks while you wait all add up to an airline that you look forward to taking. When was the last time you said that about traveling?

Life Is A Marathon

My friends know I’m a distance runner (I do it for fun!). I’ve run three marathons (each time qualifying for Boston) as well as many shorter races. Qualifying for Boston is a difficult challenge for a recreational runner like me. When you have a busy job, family and community commitments and health and financial considerations, it’s hard to make the time for all the training required to achieve that level of fitness. To run a marathon, one must train for a minimum of 18 weeks and be in good physical condition to start with. The training includes running 5 or 6 days a week including long runs of 20 – 34 kms on the weekend.